Legal

Terms & Conditions

Phoenix Risk Management Pty Ltd (trading as Putney Insurance Group)  |  Last updated: April 2026

These terms and conditions (Terms) govern your use of the website putneyinsurance.com.au, operated by Phoenix Risk Management Pty Ltd (ABN 67 121 681 927) trading as Putney Insurance Group, Corporate Authorised Representative No. 000456222 of Sirius Insurance Pty Ltd (AFSL 550 946, ABN 60 606 142 027). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. Definitions

In these Terms:

2. Acceptance of Terms

By using this Website you confirm that you have read, understood and agreed to these Terms, our Disclaimer and our Privacy Policy. We may amend these Terms from time to time. The current version will always be available on this page and your continued use of the Website after any change constitutes your acceptance of the updated Terms.

3. Use of the Website

You agree to use the Website only for lawful purposes. In particular, you must not:

4. Information on the Website

All information on this Website is general in nature and does not constitute personal financial, legal or tax advice. The Website describes the types of insurance Putney is authorised to arrange on behalf of clients, including business insurance, strata insurance, professional risks, tradies insurance and security industry cover. Putney does not issue any insurance policy itself: policies are issued by third party Insurers, and the terms of any policy are governed by the relevant Product Disclosure Statement (PDS), policy wording and any endorsements issued by the Insurer. Please refer to our Disclaimer for further detail.

We make no warranty that the Website will be uninterrupted, error free, or free from viruses or other harmful components. The Website is provided on an "as is" and "as available" basis.

5. Intellectual Property

All Content on this Website, including the Putney Insurance Group name, logo, page layouts, graphics, copy, document templates and downloadable resources, is owned by or licensed to Phoenix Risk Management Pty Ltd and is protected by Australian and international copyright, trade mark and intellectual property laws.

You may view, download and print pages from the Website for your own personal, non-commercial use, provided that you do not modify any Content or remove any copyright or proprietary notices. Any other use, including reproduction, modification, distribution, republication, framing or commercial exploitation, requires our prior written consent.

6. Forms and Submissions

The Website provides forms for general enquiries, quote requests and contact, including on the Contact page and on individual product pages. Any information you submit to Putney through these forms will be handled in accordance with our Privacy Policy and may be shared with Sirius Insurance and with relevant Insurers for the purpose of arranging or quoting cover. By submitting a form, you confirm that the information you have provided is true, accurate and complete to the best of your knowledge, and that you are authorised to provide that information.

Submitting an enquiry, quote request or message through this Website does not create a client relationship, place any insurance cover, or bind Putney or Sirius to provide any service. A formal engagement begins only after Putney has confirmed in writing that we are acting for you, and cover is only in place once an Insurer has confirmed it in writing.

7. Third Party Links and Quote Tools

The Website may contain links to external websites and online tools, including Insurer portals, regulator websites, industry resources, and third party quoting platforms. For example, residential strata enquiries are directed to the BrokerLoop quote tool at form.brokerloop.com.au, which is operated by a third party. Putney does not control these websites or tools and is not responsible for their content, accuracy, security, availability or privacy practices. The inclusion of a link does not imply endorsement. Your use of any linked site or quote tool is at your own risk and subject to that site's or tool's own terms and privacy policy.

8. Limitation of Liability

To the fullest extent permitted by law, Phoenix Risk Management Pty Ltd (trading as Putney Insurance Group), Sirius Insurance Pty Ltd as our licensee, and each of their respective directors, officers, employees, agents and related entities exclude all liability for any loss, damage, cost or expense (whether direct, indirect, incidental, special or consequential, including loss of profits, revenue, data or goodwill) arising from or in connection with:

Nothing in these Terms is intended to exclude, restrict or modify any rights that you may have under the Australian Consumer Law or other consumer protection legislation that cannot lawfully be excluded. Where our liability cannot be excluded, it is limited to the maximum extent permitted by law.

9. Indemnity

You agree to indemnify and hold harmless Phoenix Risk Management Pty Ltd (trading as Putney Insurance Group), Sirius Insurance Pty Ltd, and each of their respective directors, officers, employees, agents and related entities from and against any claim, loss, liability, cost or expense (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Website.

10. Privacy

Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms. By using the Website, you consent to the collection, use and disclosure of your personal information as set out in that policy.

11. Suspension and Termination

We may suspend or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms or engaged in conduct that may expose us or other users to harm. Termination does not affect any rights or obligations that have accrued prior to termination.

12. Governing Law

These Terms are governed by the laws of the State of Queensland, Australia. You and we submit to the exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia in relation to any dispute arising out of or in connection with these Terms or your use of the Website.

13. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14. Contact

If you have any questions about these Terms, please contact us using the details below.


Contact Details

Phoenix Risk Management Pty Ltd (ABN 67 121 681 927)
trading as Putney Insurance Group
Corporate Authorised Representative No. 000456222 of
Sirius Insurance Pty Ltd, AFSL 550 946, ABN 60 606 142 027

Enquiries: Use our contact form

Phone: 1300 227 123

Offices:
QLD: Suite 188, 42 Manilla St, East Brisbane QLD 4169
NSW: G14, 1-15 Barr Street, Balmain NSW 2041
VIC: 3/14 Arthur St, Preston VIC 3072

1300 227 123